Data and Privacy
How Kyte Uses Personal information
- At Kyte, we value your trust and want to help you understand what data we collect and how it's used. You can access Kyte’s Privacy Policy for detailed information about how Kyte collects and uses personal data.
- For California users with the following disclosure requirements, such information includes these categories of personal information defined in the California Consumer Privacy Act (CCPA):
- Personal identifiers, such as your name, address, email address, phone number, and date of birth;
- Financial information, such as bank routing numbers, tax information, and any other payment information you provide;
- Commercial information, such as your order history;
- Geolocation data, including precise geolocation data;
- Biometric information, such as photos used for identity verification;
- Characteristics of protected classes, such as age and gender;
- Internet or network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile advertising identifiers;
- Audio, electronic, visual, or similar information, such as audio and video recordings submitted for customer support and safety purposes; and
- Inferences drawn from the personal information listed above, such as user interests and preferences.
How Kyte Uses Location Information
- You’ll see a request prompted by your device for permission to share your location information when you sign up for Kyte, which includes location data collected via Bluetooth and nearby wifi signals. For the best service available, the app by default asks you to turn on location services “while using the app” using “precise location.”
- We use location data to:
- Help drones navigate to your drop-off spot and find you
- Display trip history in your receipts
- Understand and resolve support tickets
- To troubleshoot and solve software bugs
Law Enforcement Data Requests
Requests for information received from authorized law enforcement authorities will be responded to according to Kyte policies, terms, and applicable laws. In some instances, we’re required to share information about the orders placed with our service with cities, governments and local transportation authorities.